COLLECTIONS PROCESS

Aware Services utilizes its resources to effectively manage our client’s accounts receivable asset, by obtaining measurable results through the following proprietary systems process:

1.  Perform pre-collection calls to determine accuracy of invoice details.  Early detection and resolution of any issues will result in prompt payment before it becomes seriously past due.

2.  Use of highly effective collection tools to secure commitment for payment once the invoice becomes past due. Aware Services follows best practices, including but not limited to telephone contact, statement and letter processing. 

3.  Immediate notification of any invoicing disputes delivered daily to management.

4.  Month-end reports provided to management that highlights our results and details the status of all customer accounts.

5. Access to our interactive database giving management the ability to review call logs and credit data on their customers’ accounts.

With Aware Services as your outsourced company, you can count on these results: