Accounts Reconciliation Process

An effective accounts reconciliation process will increase the probability of collections by resolving issues quickly.   Aware Services' quick response program enables our clients to increase cash flow and strengthen customer good will.   The process includes the following:

1.   Our staff will professionally investigate the issues for non payment and work with your management to obtain a resolution.

2.   We track issues in our database and report our findings to our clients.   This information can be used to determine main causes for non payment, which may lead to making any necessary changes to internal control procedures or re-assessment of the customer's credit worthiness.

3.   We provide a detailed account reconciliation report including recommendations for adjustments, charge offs or changes to customer credit terms.

4.   The time to terminate a collection effort is crucial.   The decision can make or lose money.    If necessary and at the direction of management, Aware Services will place the reconciled delinquent account with a third party collection agency.